Booking confirmation: A bike is only considered booked when payment is fully processed. This ensures that your bike is reserved and waiting for you upon arrival.

Rental hours: We rent out bikes every day from 10:00, 12:00 and 14:00, for 24 hours. For walk-in customers the rent is until 9:30 next morning.

Pick-up and return: All bikes must be picked up from and returned to our shop in Fortunstræde 1, Copenhagen. After 15:00 you return the bike to the bicycle parking across the street, lock it and drop the key in the mail slot in the front door.

Refund: If you miss using your booked bike, or part of the booked time, we cannot offer a refund for the unused time. Cancelation and refund is possible until 24 hours before pickup time.

Liability: We are not responsible for any personal or clothing damage that may occur during the time you rent the bike. We urge everyone to cycle carefully and responsibly. In case of an incident we cannot pick up the bike at any other location for repair. In our opening hours you are welcome to come to the shop to exchange bicycle.

Customer responsibility: You as the customer are responsible for keeping the bike in good condition during the rental period. If you need help with the bike, we can help you with repairing or exchanging your bike in our shop at Fortunstræde 1, 10:00-15:00.

Late fee: If you return the bike later than agreed, we will charge a full extra day.

For more information read our Terms & Conditions.