All frequently asked questions:
Please click the links for full answers.
- Can I buy a gift card? - Sure! Gift cards are available here.
- Do we need special clothing or equipment? - Please dress according to the weather, that's it.
- Can I cancel because I broke my leg? - Until 2 weeks before the tour you can cancel and have a 50% refund or change date. Please refer to our terms and conditions.
- Do you store my luggage? - Yes - you're welcome to leave your heavy luggage in our basecamp.
- Where should I meet for the tour start? - Please refer to each tour description page or your booking confirmation. Be there 15 minutes early, please!
- Can I bring my kids on a bike tour? - All ages are welcome. Smaller kids need special equipment, and we'll need to know.
- Do I need to be athletic? - You don't need to be athletic! We take plenty of stops, and we adjust the speed and challenges to make all guests on each tour feel comfortable.
Need an answer to another question? Please write to firstname.lastname@example.org and we’ll get back to you asap!